Feedback is an incredibly valuable tool that can help your employees grow and reach their full potential. But it can also have the opposite effect if that feedback is pointed and negative.
There’s a fine line between constructive criticism and harmful criticism, and as leaders and colleagues, it’s important to understand the difference. Click to gain insights and read tips from 15 Forbes Coaches Council Members who share where they draw the line, and how to spot unhelpful feedback so you can alter your approach.
Our CEO Lisa Christen‘s tip was featured:
Start With Curiosity And Listening
Criticism is helpful only if your goal is to make people feel defensive, angry and unappreciated. If you want to see behavioral change, you must start with curiosity and listening. Explore the person’s intended impact and their related thought processes. That will help you to discover the disconnect between your expectations and their behavior. Address that and you’ll fix the problem at the root.Lisa Christen, CEO, Christen Coaching & Consulting